Support details for the Virtual CD including FAQs (frequently asked questions) and their answers.
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FAQs answers to common questions
If I want to add more users beyond my existing license what do I do?
You have to buy another 5 (private) or 25 (educational/commercial) user licence.
How do I add the licenses?
The current installation is not affected by the new installation. You have to choose the central client setup and enter the new licence key for the additional users.
How do I update the software?
You won´t have to re-install the software when you want to make an update. You only have to choose the client setup and press "REPAIR".
Cannot create virtual CD drives
After installing Virtual CD 4, there are no virtual CD DRIVES, nor is it possible to create a virtual drive using the Drive Editor.
It isn't possible to add virtual DRIVES or change existing drive letters.
View the Virtual CD Knowledge Base solution here.
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Whilst we are based in the UK we can ship most items internationally.
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